Privacy Policy

Introduction

Linde DermaLab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when booking consultations or contacting us.
• Health Information: Information about your skin concerns and treatment history that you share during consultations.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use your information to:

• Schedule and manage your appointments
• Provide personalized treatment recommendations
• Send appointment reminders and follow-up communications
• Improve our services and website experience
• Comply with legal obligations

Data Protection

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. These are small text files stored on your device that help us analyze website traffic and remember your preferences. You can control cookie settings through your browser.

Third-Party Services

We may use third-party services for appointment booking and payment processing. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. Medical records are retained in accordance with NHS guidelines and professional standards.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: